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Privacy Policy

Thank you for using Travelzout website or its mobile properties, including related applications (collectively, the “Site”), which are provided by Travelzout. The terms “we”, “us”, “our” and “Travelzout” refer collectively to Travelzout and/or our affiliates and subsidiaries. The term “you” refers to the the Site visitor and/or contributing content on this Site.

Travelzout Privacy Policy Overview

The following Privacy Policy explains how Travelzout gathers and uses personal information that is provided by our customers. Our Privacy Policy may change from time to time, and Travelzout reserves the right to change or modify our Privacy Policy at any time with or without notice.  We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Site or use our services. Before submitting your personal information to us, please read this Policy carefully to learn about our privacy practices. By visiting Travelzout Site, Travelzout.com, or using a Jetradar Website (an “Application” or “App”) on a mobile phone, tablet, or similar device (a “Device”) or in connection with other sites or services, you are accepting the practices described herein.

Travelzout is committed to safeguarding your privacy. We do not rent or sell our customer database or newsletter subscriber list to third parties. We do not share customer information in ways different from what is disclosed in this statement.

If you have any questions or concerns over Travelzout Privacy Policy, please feel free to contact info@Travelzout.com.

By accessing a Travelzout publication and by subscribing to a Travelzout newsletter, you agree to our current Terms of Use.

Site Registration

At Travelzout we do not ask our visitors to register but our affiliates may be ask for example jetradar.cpm or hotellook.com may requires members to provide basic contact and demographic information. they receive and store any information you enter on their their Site or give them in any other way. This includes information that can easily identify you (“personal information”), including your first and last name, telephone number, postal and email addresses, user name and password. If jetradar and hotellook offers or facilitates any transactional services, this may also include billing information (such as your credit card number, cardholder name, and card expiration date). They may also request information about your travel plans, style, and preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and flight class, luggage, and ticketing options. You can choose not to provide information to us or to our affiliates, but in general some information about you is required in order for you to receive relevant offerings from Jetradar, hotellook, Travelzout and its partners to enjoy other benefits of being a registered member or subscribed in our newsletter. We use or may use your contact information (such as email address) from the registration form to send you newsletters and occasional information about our services and partners, inform you if you are the potential winner of a contest or promotion, personalize your experience with Travelzout, or investigate cases of suspected fraud or abuse. You may opt out of receiving future communications.

Automatic Information

We automatically collect some information from your computer or Device when you visit Travelzout. For example, we will collect session data, including your IP address, Web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.

Travelzout uses IP addresses to analyze trends, administer our website, and help diagnose problems with our servers. IP addresses are also used to gather broad demographic information and to prevent, investigate, and take actions in the case of suspected fraud or abuse.

How we use your information

Travelzout uses the information we collect about you for the following general purposes: for registration and to manage your account, including to allow your access to and use of our site; to communicate with you in general, including to provide information about Jetradar and Hotellook  and invitations from the Jetradar community; to enable us to publish your reviews, forum posts, and other content to the Jetradar, Hotellook and Travelzout communities; to facilitate your booking of travel reservations; to respond to your questions and comments; to measure interest in and improve our products, services, and Site; to notify you about special offers and products or services available from us or our partners that may be of interest to you; to otherwise customize your experience with Jetradar, including customizing the ads shown to you; to solicit information from you, including through surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Data Sharing

Travelzout may share your information with the following entities:

  • Suppliers, including but not limited to hotel, airline, cruise, car rental, or activity providers, or vacation rental managers or owners who fulfill your travel reservations. Throughout Travelzout and its affiliated sites, all products and services provided by third-party suppliers are described as such. Information that we share with suppliers to facilitate reservations will be treated according to applicable suppliers’ privacy policies, except for payment information. We share payment information only when it is necessary for travel reservations facilitated through or made on Travelzout, and we restrict suppliers’ use of payment information for these purposes. We encourage you to review the privacy policies, terms of use, and other policies of any travel supplier whose products and services you may purchase through Jetradar, Hotellook or Travelzout. Please note that these suppliers also may contact you as necessary to obtain additional information about you or your travel plans, to facilitate your travel reservations, or for other purposes consistent with the practices described in their privacy policies and terms of use.
  • Third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of our Site or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
  • Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
  • Referring Websites. If you were referred to Travelzout from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and travel preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to Travelzout.
  • Social Media Services. You can choose to access certain third party social media websites and services through our site (such as Facebook). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.
  • Companies within our corporation. We may share your personal information within the Jetradar, Hotellook, as well as with our parent companies and domestic and international corporate affiliate companies and websites. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.

We also may share your information if we believe, in our sole discretion, that such disclosure is necessary…

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Site receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest. We also may share your information if we believe, in our sole discretion, that such disclosure is necessary:

  • To comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
  • To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Travelzout, Jetradar, Hotellook or our visitors, or others; and in connection with our Terms of Use and other agreements.
  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Site receives or the most popular hotels and vacation destinations. This information does not contain any personal information and it used to develop content and services we hope you will find of interest.

Children Under 13 Years Old

Travelzout and its affiliated sites do not knowingly collect, maintain or use personal information from our websites about children under age 13. Children under the age of 13 may not participate in any online activities on Travelzout website. If a child whom we know to be under age 13 sends personal information to us online, we will only use that information to respond directly to that child, notify parents, or seek parental consent.

Web Analytics

Travelzout uses a web analytics company to track and generate reports on visitor use of Travelzout. We use the web analytics company to analyze visitor activity so that we may better understand how visitors make use of Travelzout` , and so that we may better tailor content to meet our visitors’ needs. This data may include individual visitor click behavior. However, no personally identifiable information is shared with the web analytics company. Although our web analytics company logs the information coming from Travelzout on our behalf, we control how that data may and may not be used. Visitors who wish to opt-out of this website analysis tool may do so by disable or use a software to prevent that.

Location Information and Other Information from Devices

When you use an Application on a Device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Travelzout Site. In addition, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information. We may use the location information collected from your Device or photos to enhance your use of the Application (website) by providing you with relevant content and contextual advertising. For example, we may use your location to show you reviews of hotels or restaurants near you when you are traveling. You can change the privacy settings of your Device at any time, in order to turn off the functionality to share location information with the Application and/or the functionality to tag your photos with location information. Please note that turning off location sharing may affect certain features of our App or website. If you have any queries about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.


A cookie is a small piece of data that a Web server places on a user’s computer. Travelzout employs the use of cookies to ensure that you do not see the same ad repeatedly, to track marketing promotions, to estimate and report audience size and traffic, and to customize and personalize your experience at Travelzout.

Furthermore, Travelzout uses outside media companies to display advertisements on our site. These ads may contain cookies, which are collected and tracked by the outside media company. Travelzout has no access to or control over these cookies.

Most Web browsers provide users the ability to limit the use of cookies by allowing users to adjust privacy settings. If a user has their cookies disabled, Travelzout will still be accessible, however some sections of the Site will not perform as well as they normally would with cookies enabled.

Our sites also may use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.

Links to Other Sites

Travelzout contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to be aware when you leave our site and to read the privacy statements of every website that collects personally identifiable information.

Data collected to serve you with relevant advertising

Travelzout and its affiliated websites are committed to providing you with relevant content and information across our sites. To do this, we may collect information about your travel-related searches and other site activities, such as whether you are looking for airline flights or hotels, and use this information to serve you with ads on our sites or elsewhere online that match your apparent interests. So, for example, if you search for a flight to Thailand on Jetradar, you may see an ad for a Florida travel package on Travelzout.com or on another website you visit.

Data collected by business partners and ad networks to serve you with relevant advertising

Response to Do Not Track signals

Your web browser may transmit a “Do Not Track” (“DNT”) signal to Travelzout and other websites. Because of differences in web browsers’ default settings and the manner in which browsers incorporate DNT signals, it is sometimes unclear to site operators whether site visitors have selected the DNT setting themselves, or whether they are aware that they have a choice in determining the setting. Travelzout does not currently respond to DNT signals. Once the Internet industry has settled on standards related to this issue and Travelzout recognizes such standards, we may reevaluate this approach.

Changes to Our Privacy Policy

  • Travelzout may update this Policy from time to time. We will post any update(s) to this Policy on our websites. All update(s) will be effective immediately on posting.
  • If we make any material changes in the way we treat personal information, we will notify you by including a notice in an email sent to the primary email address in your Travelzoo account or by placing a prominent notice on our Privacy Policy web pages and our home page.

Questions/Your Privacy Rights

If you have questions about this Privacy Policy, regarding disclosure of personal information to third parties should it ever occur, or about data we may hold about you, please email us at privacy_us@travelzoo.com or write to us at